Privacy Policy

Effective Date: January 1, 2018  |  Last Updated: August 2, 2025

Your Privacy is Our Priority

At Super Hero, we are committed to protecting your personal information with industry-leading security measures. As a U.S.-based manufacturer and direct seller of premium apparel, we maintain full control over your data and never share it with unauthorized third parties.

About Super Hero

U.S.-Based Manufacturing:
Our company is a U.S.-based manufacturer and direct seller of premium apparel. We design, produce, and ship all products from our facilities in the United States, ensuring full compliance with U.S. regulations.

Premium Products:
We sell premium apparel and accessories, including embroidered T-shirts, polos, sweatshirts, and related clothing items. All products are produced in-house in the USA, with no restricted or prohibited items offered.

1. What Do We Do With Your Information?

Personal Information We Collect

When you purchase something from Super Hero store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. You will also be required to provide Super Hero store information regarding your credit card or another payment instrument. You represent and warrant to us that such information is correct and that you are authorized to use the payment instrument.

Contact Information

Name, email, phone, address

Payment Information

Credit card, billing address

Order Details

Purchase history, preferences

Communication Records

Support messages, reviews

Information We Automatically Receive

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

• IP address & location

• Browser & device info

• Website usage patterns

• Page views & clicks

Email Marketing

With your permission, we may send you emails about our store, new products, and other updates. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

At Super Hero store, we never share our customer’s data with third parties in any way. We always try to personalize and continually improve your Super Hero shopping experience.

2. Consent

✅ How Do You Get My Consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

Transaction Consent

Implied when you make purchases or create accounts

Marketing Consent

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

Policy Acceptance:

Our Policy explains what information we collect on the Website, how we use or share this information, and how we maintain such information. By using this Website, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, in whole or part, you should not use this Website.

How Do I Withdraw My Consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at:

3. Security

Protecting Your Personal Information

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SSL Encryption

Secure Socket Layer technology

PCI-DSS Compliance

Industry standard requirements

AES-256

Advanced encryption storage

Credit Card Information

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% safe, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Our Security Promise:

• No Data Sharing: We never share customer data with third parties
• Secure Processing: All transactions encrypted and protected
• Industry Standards: Following best practices and compliance requirements
• Continuous Monitoring: Regular security audits and updates

4. Third-Party Services & Disclosure

???? Third-Party Service Providers

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

???? Payment Gateways

Payment processors have their own privacy policies for transaction information

???? Shipping Services

Delivery information shared only for shipping purposes

???? Jurisdictional Considerations

Service providers may be located in different jurisdictions

⚖️ Legal Disclosure:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

???? External Links:

Once you leave our store’s website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

5. Cookies

???? Cookie Technology

We use “cookies” technology to store data on your computer using the functionality of your browser. A lot of websites do this because cookies allow the website to provide a better user experience and remember your preferences.

✅ Essential Cookies

Required for basic website functionality, shopping cart, and secure checkout process

???? Analytics Cookies

Help us understand how visitors interact with our website to improve user experience

???? Preference Cookies

Remember your settings, language preferences, and shopping preferences

???? Marketing Cookies

Track visits across websites to provide relevant advertisements (with your consent)

???? Managing Cookies:

You can control and delete cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website and your shopping experience. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from particular sites
  • Delete all cookies when you close your browser

6. Changes to This Privacy Policy

???? Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

???? Privacy Questions?

Our customer service team is here to help with any questions about your data protection and privacy rights.

???? Email Support:
support@fromherotosuperhero.com
Response within 2-4 hours

⏰ Business Hours:
Monday – Friday
9:00 AM – 6:00 PM EST

???? For Urgent Privacy Issues:
Mark your email subject as “URGENT –