Shipping & Delivery
Effective Date: January 1, 2018 | Last Updated: August 2, 2025
???? Shipping & Delivery Overview
???? Fast Shipping from North America
At Super Hero, we provide lightning-fast shipping from our strategic U.S. and Canadian facilities. All products are manufactured in-house with same-day processing and expedited delivery to ensure you receive your premium apparel quickly and reliably.
???? Our Manufacturing & Shipping Advantage
???????? U.S. Manufacturing Hub:
All products proudly printed and manufactured in the United States with same-day processing and immediate quality control for maximum efficiency.
???????? Canadian Distribution Center:
Strategic inventory placement in Canada for lightning-fast delivery to Canadian customers with expedited customs clearance.
1. Fast Processing & Production
⚡ Lightning-Fast Production Schedule
Orders print and ship Monday through Saturday from our state-of-the-art U.S. manufacturing facilities. We maintain aggressive production schedules to ensure your orders are processed and shipped within hours, not days.
???? Production Timeline by Product Type
Standard Apparel
1-2 business days production
Custom Embroidery
2-3 business days production
Sublimation Products
2-4 business days production
Custom Hand-Made Items
3-5 business days production
???? Same-Day Processing Benefits
• Orders start production within 2 hours
• Real-time quality control
• Immediate shipping preparation
• No production backlogs
2. Delivery Times & Speed
???????? United States Delivery
Standard Shipping: 3-5 business days
Fast, reliable delivery nationwide
Expedited Shipping: 2-3 business days
Priority processing and shipping
???????? Canada Delivery
Standard Shipping: 5-7 business days
From our Canadian distribution center
Expedited Shipping: 3-5 business days
Express delivery with tracking
???? International Delivery
Standard International: 10-15 business days
Reliable worldwide shipping
Express International: 7-10 business days
Priority international delivery
???? Total Order-to-Door Timeline:
Order Placed:
Instant confirmation
Production Start:
Within 2 hours
Quality Control:
Same business day
Shipping:
Next business day
3. Shipping Zones & Coverage
???? Strategic Shipping Network
Our multi-facility approach ensures fastest possible delivery times with redundant shipping capabilities
???????? Zone 1: USA
Primary manufacturing hub
Fastest processing & shipping
???????? Zone 2: Canada
Strategic distribution center
Expedited Canadian delivery
???? Zone 3: International
Worldwide shipping network
Reliable global delivery
???? Multiple Item Shipping
Items may ship separately from different facilities to ensure fastest possible delivery
Shipping Optimization:
• Smart Routing: Orders shipped from nearest facility
• Inventory Distribution: Popular items stocked in multiple locations
• Separate Shipments: Different products may ship from optimal facilities
• Tracking Provided: Individual tracking numbers for all shipments
4. Order Management & Policies
???? Order Combination Policy
Multiple orders placed on the same day cannot be combined due to our fast processing system that begins production immediately.
???? Single Shipping Address
Each order can only ship to one address. For multiple destinations, place separate orders to ensure proper routing and tracking.
⚠️ Address Changes
Address changes are not possible once orders enter our fast processing system (within 2 hours of order placement).
⚡ Fast Processing Benefits & Limitations:
Why We Process So Quickly:
Our same-day processing ensures you receive orders faster than industry standard, but requires immediate production start to maintain these speeds.
Order Modification Window:
You have approximately 2 hours after order placement to request changes before production begins.
Contact for Urgent Changes:
Email support@fromherotosuperhero.com immediately if you need to modify an order.
5. Tracking & Customer Support
???? Real-Time Tracking System
When available, we will send you a tracking number with the confirmation email so that you can track the package online. Our advanced tracking system provides real-time updates from production to delivery.
Tracking Features:
• Instant email notifications with tracking numbers
• Real-time package location updates
• Estimated delivery date calculations
• SMS notifications available upon request
???? International Shipping Notes
Some countries may require import tax, duties and customs fees. These charges are determined by your country’s Customs office and are your responsibility.
⏱️ Customs Delays
Delivery times may extend due to customs checks, which are outside our control. We provide tracking through customs processing.
???? Dedicated Shipping Support:
Fast Response Team
Don’t hesitate to email us if you have any questions regarding your shipment!
Contact Information
Email: support@fromherotosuperhero.com
Response Time: Within 2-4 hours during business hours
Shipping Inquiries
Include your order number and tracking information for fastest assistance with any shipping questions or concerns.
???? Shipping Questions?
Our shipping team is here to help with any delivery questions or tracking assistance.
???? Email Support:
support@fromherotosuperhero.com
Response within 2-4 hours
⏰ Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM EST
???? For Shipping Inquiries:
Include your order number and tracking information for fastest assistance
© 2025 Super Hero. All rights reserved. | Lightning-fast shipping from our U.S. manufacturing facilities and Canadian distribution center.
