Terms of Service

Effective Date: January 1, 2018  |  Last Updated: August 2, 2025

???? Service Agreement

By using Super Hero services, you agree to these terms. We operate as a U.S.-based manufacturer with fast production and shipping from our North American facilities, ensuring reliable service and quick delivery for all customers.

???? Our Service Commitment

???????? U.S. Manufacturing:
Fast production and same-day processing from our U.S. facilities with reliable quality control and efficient operations.

???????? Canadian Operations:
Strategic warehouse placement for expedited shipping to Canadian customers with streamlined fulfillment processes.

1. Overview

???? About Super Hero

Super Hero operates this website as a U.S.-based manufacturer and direct seller of premium apparel. Throughout the site, the terms “we”, “us” and “our” refer to Super Hero. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

???? Agreement to Terms

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including:
• Browsers and visitors
• Customers and purchasers
• Vendors and merchants
• Contributors of content

⚠️ Important Notice

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Platform Information: Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform that allows us to sell our products and services to you with fast, reliable processing.

2. Online Store Terms & General Conditions

???? User Requirements

• Age Requirement: You must be at least the age of majority in your jurisdiction
• Legal Authority: You have legal authority to enter into this agreement
• Minor Consent: If applicable, consent for minor dependents

• Legal Use Only: No illegal or unauthorized purposes
• Jurisdiction Compliance: Must comply with local laws
• No Malicious Activity: No viruses, worms, or destructive code

????️ Service Rights

We reserve the right to refuse service to anyone for any reason at any time, ensuring quality control and operational efficiency.

???? Data Security

Credit card information is always encrypted during transfer. Other content may be transmitted over various networks for processing.

???? Content Usage

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

⚡ Fast Service Commitment:

Our terms ensure rapid processing and delivery:
• Same-day order processing from our U.S. and Canadian facilities
• Immediate payment verification for faster fulfillment
• Real-time inventory management to prevent delays
• Streamlined shipping from nearest warehouse location

3. Products, Services & Information Accuracy

???? Product Availability & Quality

Certain products may be available exclusively online with limited quantities. All items are subject to our Return Policy and manufactured to high standards in our U.S. facilities.

Product Information:

• Color Accuracy: We display colors as accurately as possible, though monitor variations may occur
• Product Descriptions: All descriptions are accurate at time of publication
• Pricing: Subject to change without notice at our sole discretion
• Quality Guarantee: We stand behind our manufacturing standards

???? Information Accuracy

We strive for accuracy but are not responsible if information is not completely current. Material is provided for general information and should not be the sole basis for decisions.

Information Policy:

• Real-Time Updates: Inventory and pricing updated frequently
• Historical Information: Provided for reference only
• Modification Rights: We may modify content without obligation to update
• User Responsibility: Monitor changes to our site and policies

4. Billing, Orders & Account Information

???? Order Processing Rights

We reserve the right to refuse any order and may limit or cancel quantities per person, household, or order. This ensures fair access to our products and maintains our fast fulfillment capabilities.

Order Restrictions May Include:
• Orders from the same customer account
• Orders using the same credit card
• Orders with identical billing or shipping addresses
• Orders that appear to be from dealers or resellers

✅ Account Information Requirements

You agree to provide current, complete, and accurate purchase and account information for all purchases. This ensures fast processing and delivery.

???? Information Updates

Promptly update your account information, including email address and payment details, so we can complete transactions efficiently.

⚡ Fast Order Processing:

Our streamlined order process ensures:
• Immediate Order Verification: Real-time payment and address validation
• Same-Day Processing: Orders enter production within hours
• Automatic Notifications: Instant confirmation and tracking updates
• Fast Fulfillment: Next business day shipping from nearest warehouse

5. Legal Terms & Limitations

⚠️ Prohibited Uses

You are prohibited from using the site or its content for unlawful purposes, intellectual property violations, harassment, submitting false information, or interfering with security features.

Specifically Prohibited:
• Unlawful activities or solicitation
• Intellectual property violations
• Harassment or discrimination
• Malicious code or security interference
• Spam, phishing, or data collection

???? Disclaimer of Warranties

The service and all products are provided ‘as is’ and ‘as available’ without warranties. We do not guarantee uninterrupted, timely, secure, or error-free service, though we strive for excellence in our operations.

Limitation of Liability: In no case shall fromherotosuperhero.com, our directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service.

???? Indemnification

You agree to indemnify and hold harmless Super Hero and our affiliates from any claims arising from your breach of these Terms or violation of laws or third-party rights.

This includes: Legal fees, claims, demands, and damages due to your use of the service, breach of terms, or violation of laws.

6. Additional Terms

???? Third-Party Tools & Links

We may provide access to third-party tools ‘as is’ without warranties. Third-party links direct you to external sites not affiliated with us. We’re not responsible for third-party content or policies.

???? User Comments & Feedback

We may use any comments, suggestions, or feedback you provide without restriction or compensation. Comments must not violate third-party rights or contain unlawful, abusive, or misleading content.

???? Termination & Changes

These Terms are effective until terminated by either party. We may terminate access for violations. We reserve the right to update these Terms, with changes taking effect upon posting. Your continued use constitutes acceptance.

???? Questions About Terms?

Our customer service team is here to help with any questions about these Terms of Service.

???? Email Support:
support@fromherotosuperhero.com
Response within 2-4 hours

⏰ Business Hours:
Monday – Friday
9:00 AM – 6:00 PM EST

???? For Terms-Related Questions:
Include “Terms of Service Question” in your email subject for faster routing

© 2025 Super Hero. All rights reserved. | Fast, reliable service from our U.S. and Canadian manufacturing facilities.